Privacy Policy

This Privacy Policy explains how InFavour ("the Platform", "we", "us", "our", "website", "site", or "service") — a service owned and operated by Advanced Union Technologies Inc. ("Company") — collects, uses, discloses, and protects your personal information when you use our platform, which includes the main website at https://infavour.ca and all tenant-specific subdomains under *.infavour.ca (the "Platform").

By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Platform.

1. Scope and Applicability

This Privacy Policy applies to all users of the InFavour Platform, including organizational administrators, election managers, and voters participating in elections conducted on tenant subdomains (e.g., your-organization.infavour.ca).

2. Information We Collect

We may collect the following categories of personal and technical information:

• Account Information: Name, email address, organization, subdomain name, and other contact or registration details.
• Voting-Related Information: Data about elections you participate in, such as vote submission status, timestamps, audit codes, and all cast ballot choices. We store all voting results for every election conducted on the Platform, regardless of their visibility. However, only some results may be displayed publicly or to participants, depending on the privacy settings selected by the organizing entity. Once an election has started, its ballot results visibility setting is locked and cannot be changed.
• Usage Data: IP addresses, browser type, device information, time of access, and pages visited.
• Support Requests: Messages, files, or other content voluntarily provided when contacting our support team.

3. How We Use Your Information

We use the information collected for the following purposes:

• To provide, operate, and maintain the Platform.
• To allow secure election processes including voter authentication and vote integrity.
• To communicate with you about your account or service updates.
• To respond to inquiries and support requests.
• To improve the Platform’s functionality and user experience.
• To fulfill legal or contractual obligations.

4. Subdomain Registration and Branding

When you register an organization, we may request a subdomain name and public-facing details such as logos and organizational titles. We reserve the right to use this information in our marketing materials unless the organization explicitly opts out.

5. Data Hosting and Location

The InFavour Platform operates from Canada. All reasonable steps are taken to store and process your data on servers located within Canada. However, some data may be processed or accessed outside Canada by third-party service providers or due to internet routing mechanisms that are beyond our control. By using the Platform, you consent to such international transfers.

6. Data Disclosure

We do not sell or rent your personal information. We may disclose information in the following circumstances:

• To the Tenant (your organization), who may have access to election participation data.
• To trusted third-party providers who assist us in delivering the Platform (e.g., infrastructure, email, or analytics services).
• To comply with legal obligations, enforce our Terms, or protect the rights, safety, or property of our users or the public.

7. Data Retention and Deletion

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law or contract. You may request the deletion of your personal data, subject to organizational and legal obligations.

8. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include encryption in transit, access controls, audit logs, and regular security reviews.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Please contact us at support@infavour.ca to exercise these rights.

10. Third-Party Links

Our Platform may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify users via email or a notice on the Platform. Continued use of the Platform after changes means you accept the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us at:

Email: support@infavour.ca
Website: https://infavour.ca

Thank you for trusting InFavour Voting Platform with your data.